About IntelePeer.ai:
IntelePeer Cloud Communications helps customers communicate better, faster and smarter, through its Communications Automation Platform. Our low- and no-code solutions provide customers with simple, easy-to-use tools that can be utilized by anyone. Powering automation through AI and analytics, IntelePeer provides industry-leading time-to-value and rapid time to improved customer experiences with solutions that work seamlessly with existing business software and infrastructure.
What we are looking for:
Experienced and passionate Senior UX designer to join the AI and Data and help shape the future of AI-powered communication automation solutions. As a Senior UX Designer, you will play a pivotal role in driving the next generation of applications for designing, building, evaluation and monitoring AI Agents. You will work closely with cross-functional teams, including product managers, engineers, and data scientists, to create intuitive and effective user experiences that enhance our AI-driven automation platform.
Responsibilities:
• Lead the UX design process from concept to implementation, ensuring a user-centered approach in all stages of product development.
• Identify and analyze user needs and pain points through research, user testing and interviews to inform design decisions.
• Create wireframes, prototypes, and high-fidelity designs that effectively communicate design ideas and solutions.
• Collaborate with product managers and engineers to define and refine AI-powered automation applications, ensuring they are intuitive, efficient, and effective.
• Develop and maintain design guidelines, ensuring consistency across all platforms and products.
• Stay up-to-date with industry trends and best practices in UX design, AI, and customer service automation.
Required Qualifications:
• Proven experience designing for complex applications, preferably in automation, workflow, AI and natural language processing (NLP) domains.
• Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, or similar.
• Strong understanding of user-centered design principles and best practices.
• Excellent communication and collaboration skills, with the ability to articulate design decisions and rationale to stakeholders.
• Experience with user research methodologies and usability testing.
• Familiarity with AI concepts and technologies is a plus.
Education and Experience:
• Bachelor's or Master’s degree in UX Design, Human-Computer Interaction, or a related field.
• 5+ years of experience in UX design, with a strong portfolio showcasing your design process and final products.
Why you'll love it here:
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