International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defence and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com
We are seeking a highly skilled and experienced EAP Operations Manager to oversee and manage the operations of the Employee Assistance Program (EAP) within our organization. The ideal candidate will have a deep understanding of workplace behavioral health principles and will be responsible for ensuring the quality, consistency, and effectiveness of EAP services across multiple federal agencies.
Customer Consultation:
Complaint Resolution:
Crisis Response Coordination:
Program Planning and Development:
Customer Onboarding:
Program Integrity and Quality Assurance:
Guideline Interpretation:
Skills and Abilities:
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Compensation - Min: $75,000| Max: $115,000
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. The final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.
Benefits - This position is eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws.
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
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